Frequently Asked Questions
FAQs related to the features of the App
Yes, just follow this link to Download from the App Store
Or simply do the following:
Yes, just follow this link to Download from Google Play Store
Or simply do the following:
|Currently, ATM Fee Saver is available as a Mobile App only. We are currently in the process of launching the web version of the app. Once we do that, you’ll be able to use ATM Fee Saver on the website also.|
|Currently, the App is only available in the English language. Soon as we launch the App in other languages, you will get a language change option on the App.|
Yes, you can do that. If you don’t want to share your current location and still find ATM Fee information, just do the following:
→ Open the ATM Fee Saver App and login
However, we advise to at least share your location “While using the app” or “Allow once”, so we can show you relevant ATM Fee information about ATMs near you!
FAQs related to login and signup
|At ATM Fee Saver, we aim to serve our users with optimal experiences as possible. In order to serve you better and to resolve queries you may have, there may be a need for us to communicate with each other. Therefore, as per legal requirements, a basic sign-up is required to use the App.|
If you’re trying to login using Apple ID and are getting this error, it’s possible that you have likely chosen “Hide my email” for signing in with Apple ID. Since as per our legal requirements, an email ID of the user is required to sign-up, you can sign-up with Apple ID without hiding the email.
You can change this setting by:
→ Open the Settings app on your iPhone
→ Come back to the App and sign-in with your Apple ID and you’re good to go!
If you want another option, you can always choose another option of signing-up – with a Google login or email address.
To reset your password, do the following:
→ Open the App
FAQs related to the countries available on the App
The app provides ATM info for 35+ countries. You can get the latest list of countries from here.
You can use the App from pretty much any country, just download from the App Store or Play Store and you’re good to go.
You don’t necessarily have to be physically present in the country, for which you want to see the ATM info. Just follow these steps in that case:
→ Download the App, open the app and login
Yes! You don’t necessarily have to be physically present in the country, for which you want to see the ATM info. Just follow these steps in that case:
→ Download the App, open the App and login
|We’re always adding new countries to the database, just write to us which country you’d like to see on ATM Fee Saver and we’ll do our best to add it on there. You can write to us from the “Tell us fees” section of the App or from the Contact us page here.|
|TXN Limit stands for Transaction Limit. It is the amount of cash you can withdraw from the ATM in 1 transaction.|
FAQs related to the data of ATM fees and Withdrawal limits on the App
At present, the information related to ATM Fees and withdrawal limits are obtained from the financial institutions. The data goes through many levels of validation.
Some of this information is also contributed by our users who find new or different information.
Our aim is to crowd-source much of this information from travellers like you as well as continue to obtain and validate the information from financial institutions. You can be a rockstar by contributing to any ATM related information if you find on on your travels. You will be helping travellers all over the world by doing so! Just write to us from the “Tell Us Fees” section of the App or from the “Tell Us Fees” page here.
|Yes! Just drop in a message from the “Tell Us Fees” section of the App or from the “Tell Us Fees” page here and we’ll quickly get working on it!|
We do our level best to regularly update the ATM related information provided on the App. It can so happen that the information has changed on-ground at some point and we are in the process of updating the data. While we work tirelessly to get you updated data as soon as possible, it can happen that you see some old information during this process 🙁
If you see any such information on the App that is different from your experience, please do write to us from the “Tell Us Fees” section of the App, via an email to firstname.lastname@example.org or using the Contact Form here, and we’ll be sure to get working on it asap!
Of course! ATM related charger abroad can often be confusing. But worry not, in our Blog section, we have many guides to help you navigate through such information. Just visit our Blog page here and find these guides.
If you can’t find what you’re looking for, please write to us from the “Tell Us Fees” section of the App or via an email to email@example.com or using the Contact Form here, and we’ll do our best to help you with more guides!